Posts Tagged ‘call center’

May
2016
19

In Verizon Strike Twist, CWA Discovers Extent of Co’s Underhanded Filipino Offshoring Operation

In Verizon Strike Twist, CWA Discovers Extent of Co's Underhanded Filipino Offshoring Operation
  Amidst an extended contract dispute with Verizon in the U.S., the Communications Workers of America (CWA) has uncovered a massive Filipino offshoring operation being run by the company. CWA was previously aware of the operation’s existence, but a four-day tour of the Philippines by Verizon representatives who are on strike showed that...